Privacy Statement

Last updated: October 30, 2021.

We know that you care about your information and personal data, as well as your company’s, provided for business reasons, and we are sensitive to the trust you place in us in this regard. This Privacy Statement describes how Sookotrade.com and its affiliates (collectively "Sooko") collect, process and use your online information that links to this Privacy Statement (collectively the "Sooko Services"). By using the Sooko Services, you consent to the practices described in this Privacy Statement.

• What information Sookotrade.com its customers collect?
• For what purposes does Sooko use your information?
• What is the use of navigation cookies and other identifiers?
• Does Sooko share your information?
• Is your information protected?
• What about advertising?
• What information can I access?
• What options are available to me?
• Are children allowed to use the Sooko Services?
• What are the terms of use, notices and periodic reviews?
• What information and practical actions relate to this statement?
• What are the examples of information collected?

What information sookotrade.com its customers collect?

We collect your personal and business information in order to provide and continually improve our services. The following types of information we collect include:

• Information provided by you. We receive and store all information you provide through the Sooko Services. Click here to see some examples of the information we collect. You may choose not to provide certain information, but in doing so you may limit your access to many of the Sooko Services.
• Information Collected Automatically. We automatically collect and store certain types of information regarding your use of the SookoServices, including information about your interaction with the content and services offered through the SookoServices. Like many other websites, we use browser cookies and other unique identifiers, and obtain certain types of information when your web browser or device accesses the Sooko Services and other content served by or on behalf of Sooko on other websites.
• Information from other sources. We may receive information about you from other sources, such as information regarding the updating of product delivery information or your address from our partners (carriers, freight forwarders, financial institutions, consultants, etc.). , information we use to rectify our records and facilitate your nexttransactions.Click here for examples of additional information we collect.

For what purposes does Sooko use your information?

We use your personal information to operate, provide, develop and improve the services we offer to our customers. These objectives include:

• Purchase, sale, delivery of products and provision of services. We use your information for the purposes of processing your transactions,delivering products and providing services, processing payments and communicating with you about your transactions,services and promotional offers.
• Provision and improvement of the Sooko Services as well as the resolution of problems related to our services. We use your information to provide you with features, analyze performance, correct errors, and improve the accessibility and effectiveness of the Sooko Services.
• Recommendations and customization. We use your information to recommend features, products and services that may be of interest to you, to identify your preferences, and to personalize your experience with the Sooko Services.
• Provision of image and photo services. When you use our services you may insert images and/orphotos; we use your images, photos and other information to respond to your requests, provide you with the requested service and improve our services.
• Comply with legal obligations. In some cases, we have a legal obligation to collect and use your information. For example, we collect information from you about your place of business and data to facilitate payments for identity verification or other purposes.
• Communicate with you. We use your information to communicate with you or have you to communicate between buyer andsupplier, in connection with the Sooko Services through various channels (e.g., by phone, email, or electronic conversation on the website).
• Advertising. We use your information to display interest-based advertisements for features, products and services that may be of interest to you. We do not use information that personally identifies you to display interest-based advertising.
• Fraud prevention and credit risk identification. We use your information to prevent and detect fraud and abuse to protect the safety of our customers in Sooko. Our partners andn we may also use creditworthiness assessment methods to assess and manage payment or credit risks.

What is the use of navigation cookies and other identifiers?

In order to enable our systems to recognize your browser or device and to provide and improve the SookoServices, we use browser cookies and other identifiers. To learn more about cookies and how we use them, please read ourstatement on the use of cookies.

Does Sooko share your information?

Protecting our customers' information is crucial to our business, and we do not sell our customers' information to third parties. We only disclose this information in the circumstances described below and only to eSooko subsidiaries or partners facilitating the closing of your transactions and the delivery of customer products or services that have adopted this privacy statement or whose business practices respect the privacy of their customers at least as strictly.

• Financial transactions involving third parties. We provide you with services, products, applications or skills provided by third parties for use on or through the SookoServices. For example, you may order products from third parties in our marketplaces, download applications from third-party application providers from our website or applications, and activate third-party skills through our services. We also offer services or facilitate the development of product lines jointly with third-party companies. When a third party participates in your operations and we share your information with that third party in connection with those transactions, we report it to you.
• Third Party Service Providers. We retain the services of companies and individuals to perform certain tasks on our behalf. For example, processing orders for products or services, delivering products,sending email or postal mail, removing redundant data from customer lists, analyzing data, marketing assistance, producing search results and links (including ads and paid links), payment processing, content transmission, application of a rating system, credit risk assessment and management, and customer service delivery. These third-party service providers have access to the information necessary to perform their tasks, but may not use it for any other purpose.
• Business transfers. As part of the development of our business, we may sell or acquire other activities or services. Customer information is generally one of the items transferred to the new acquirer in this type of transaction, but this information remains subject to any prior to the acquisition or sale privacy statement (unless, of course, the customer explicitly consents to new terms). Furthermore, in the unlikely event that Sooko or a substantial part of its assets were to be acquired, customer information would of course be transferred with the assets.
• Protection of Sooko and third parties. We disclose information in our customers' accounts and other information for the purpose of complying with the law, enforcing our terms of use or other agreements, or protecting the rights,property or safetyofe Sooko,its users or others. This disclosure policy includes the transmission of information to other businesses or organizations for the purpose of preventing fraud and reducing credit risk.

In all cases other than those mentioned above, you will be notified when your information may be disclosed to third parties, and you will then have the opportunity to choose not to share this information.

Is my information protected?

We design our systems with your security and privacy in place.

• We strive to protect the security of your information during transmission by using appropriate protocols and software.
• Nos partners and nous follow the Payment Card Industry Data Security Standard (PCI DSS) when processing credit card data.
• We maintain physical, electronic and procedural safeguards with respect to the collection, storage and disclosure of customer information. Our security procedures may require us to ask you for proof of your identity before we can provide you with your information.
• Our systems have security features that protect them from unauthorized access and data loss. You can control these functions and configure them according to your needs.
• It is important that you prevent unauthorized access to your password and your computers, devices, and applications. Be sure to log off when you have finished using a computer.

What about advertising?

• Third Party Advertisers and Links to Other Websites. The Sooko Services may include advertising from third parties and links to other websites and applications. Third-party advertisers may collect information when you interact with their content, advertisements and services.
• Use of Third Party Advertiser Services. We provide advertisers with information that allows them to serve more useful and relevant ads on Sooko and measure their effectiveness. In this case, we never share your name or other information that directly identifies you. Instead, we use an advertising identifier such as a browser cookie or other device identifier. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that download so that you do not receive an advertisement inviting you to download it again. Some advertising companies also use this information to provide you with relevant ads from other advertisers.

What information can I access?

You have access to your information, including your name, address, payment methods, profile information, business information, and order history.

What choices are available to me?

If you have any questions about how we collect and use yourinformation, please contact ourcustomers. Nos Sooko Services also offers you setting options to choose how your information is used.

• As mentioned above, you may choose not to provide certain information, but in doing so you may limit your access to many of the Sooko Services.
• You can add information or update your information on your profilepages. When you update your information, we generally keep a copy of the previous version on file.
• If you do not wish to receive emails or other types of communication from us, please update your communication preferences. If you do not want to receive notifications from us when you use our app, please adjust your notification settings.
• If you do not want to see interest-based advertising, please adjust your preferences for advertising campaigns.
• The help function on most browsers and devices tells you how to prevent your browser or device from accepting new cookies or other identifiers, how to be notified when you receive a new cookie, or how to block all cookies. However, because cookies and identifiers allow you to take full advantage of some of the essential functions of the Sooko Services, we recommend that you do not block them. For example, if you block or otherwise reject our cookies, you will not be able to place an order or use services that require you to log in to your account.
• If you wish to browse our websites without linking browsing history to your account, you can do so by logging out of your account and blocking cookies on your browser.
• You will also be able to opt out of certain other types of data usage by updating your settings on the sookotrade.com site. Most devices offer users the ability to change device permissions (e.g., to disable or access location services or contacts). For most devices, these settings are usually accessible from the device's settings setting menu. If you have any questions about how to change your device's permissions, we recommend that you contact your mobile service provider or device manufacturer.

In addition, to the extent required by applicable law, you may have the right to request access to or correction of your personal data. If you wish to submit such a request, please go to Request my information or contact Customer Service. Depending on the choice you make in connection with your personal data, your access to certain services may be limited or withdrawn.

Are children allowed to use the Sooko Services?

Sooko does not facilitate the sale of products intended for purchase by minors. The purchase or sale of products intended for minors must be carried out by an adult. If you are under the age of 18, you may not use the Sooko Services without the participation of a parent or guardian.

Terms of Use, Notices and Revisions

If you choose to use the SookoServices, your use and any dispute regarding privacy matters are governed by this statement and our terms of use,including limitation of damages, dispute resolution, and enforcement of the laws of the State of Delaware, USA.

If you have any questions about Sooko's protection of your personal information, please contact us by sending us a detailed message and we will do our best to respond satisfactorily.

Our company is constantly evolving, and this privacy statement is also subject to change. Please check our website frequently for the latest changes. Unless otherwise noted, this Privacy Statement governs all information relating to you or your account. We keep our promises and will not change our practices and conditions to make them less protective of our customers' personal information collected in the past without the prior consent of the customers concerned.

Information and practices relating to this statement

Examples of Information Collected

Information you provide to us when you use the Sooko Services.

You provide us with information when you:

• Search for products or services on our website;
• Add or remove a product,place an order through the Sooko Services or use these services;
• Download, stream, view or use content on a device or through a service or application on a device;
• Provide information in your account (you may have more than one account if you have used more than one email address or cell phone number on our site) or inyourdevice;
• Speak or otherwise interact withthird parties in connection with our services;
• Import your contacts;
• Configure your settings, provide data access permissions for or interact with an Amazon device or service;
• Provide information, goods or services toe Sooko's customers;
• Offer your products or services on or through the Sooko Services;
• Contact us by phone, email or otherwise;
• Fill out a questionnaire, support ticket or contest entry form;
• Upload or stream images, photos or other files to Sooko or other Sooko Services;
• Use our services such as Prime Video;
• Compile product listings;
• Participate in discussion forums or other community activities;
• Leave comments and provide ratings;
• Fixez a reminder for a special occasion; or
• Use the alerts to notify you of the availability of a given product, such as emails notifying you that a product is available for sale again.

These actions may provide us with information such as:

• Identifying information such as your name, address and telephone numbers;
• Your payment information;
• Your geographic location;
• Your IP address;
• People, addresses and telephone numbers added under the heading "Your addresses";
• The addresses of your contacts;
• The content of comments and messages sent to us;
• The description and photo you have added to your profile;
• Images and photos collected or stored as part of your use of the Sooko Services;
• Corporate and financial data;
• Information about your credit history;
• Device log files and configurations, including Wi-Fi IDs, if you choose to sync them automatically.

These actions may provide us with information such as:

Examples of information we collect and analyze include:

• The IP address used to connect your computer to the Internet;
• Username, email address and password;
• The geographic location of your device or computer;
• Information relating to your interaction with the Content, such as content downloads, streaming and playback details, including the duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your Internet service provider;
• Device metric data, such as when a device is being used, app usage, connectivity data, and any errors or failures;
• Metric data from the Sooko Services (e.g., incidents of technical errors, your interactions with the features and content of the service, your settings preferences and backup information, the location of your device running an application, information about images and downloaded files, such as file name, dates, the times and location of your images);
• Version and time zone settings;
• Purchase/sales history and usage of content, which we sometimes aggregate with similar information from other customers in order to create features such as best-selling rankings;
• The full URL that allows you to know the click path to, through and from our site web, including the date and time, the products and content you have viewed or searched for, page response times, download errors, duration of visits to certain pages and information about page interaction (such as scrolling, clicks and mouse hovering);
• Telephone numbers used to call our customer service number; and
• Images or photos when you search for products or services using the Sooko Services.

We may also use device identifiers, cookies and other technologies on devices, applications and web pagesto collect browsing, usage or other technical information.

Information from other sources

Examples of information we receive from other sources include:

• Information from carriers or other third parties regarding the updating of delivery or address information, which we use to rectify our records and deliver your next purchase or communicate with you more easily;
• Account information, purchases or redemptions, and information about the number of visits to the pages of certain merchants with whom we operate businesses or for which we provide technical, shipping, advertising or other services;
• Information about your interactions with products and services offered by our affiliates;
• Search results and links, including paid referencing (such as sponsored links);
• Information about devices and services connected to the Internet; and
• Information about your credit history from credit reporting agencies, which we use to prevent and detect fraud and to provide certain credit or financial services to certain customers.

Information you have access to

The following are examples of information that you can access through the Sooko Services:

• The status of recent orders and sales;
• The complete history of your orders and sales;
• Personally identifiable information (including name, email address, password and address book);
• Payment settings (including payment card information, promotional certificate and gift card balances, etc.);
• Electronic notification settings (including product availability alerts, deliveries, special occasion reminders and newsletters);
• Recommendations and products you have recently viewed that form the basis of the recommendations (including the Recommended for You and Refine Our Personalized Tips pages);
• Shopping or sales lists;
• Your content, devices, services and related settings, as well as your preferences for communications and personalized advertising;
• Content you have recently viewed;
• Records associated with your account;
• Your profile (including product reviews, recommendations, reminders and personal profile);